For more than 25 years, the healthcare industry has been one of our specialties. We have trained over 2,000 interpreters and expanded the range of languages we offer to serve growing migrant communities in our regions.
Our in-person interpreters can be requested at a moment’s notice. We train our interpreters to be prepared for a variety of medical appointments, and we work closely with our customers to ensure our interpreters meet every requirement.
We help our healthcare customers connect with communities that speak and read other languages by providing translations for medical service information, care instructions, newsletters, forms and more.
Our cultural presentations can be adjusted to suit the main cultures in your area. Native presenters let your staff know about their community’s cultural traditions, social norms, sacred rites, medicinal practices, cultural beliefs and customs.
We translate websites to support the healthcare industry adapt their website into different languages.
Our graphic design team works with translators to ensure that your translated content looks as good as the source material.
ALWAYS HIPAA COMPLIANT
We take our compliance with state and federal laws seriously. Our organization and interpreters are all HIPAA-certified via a training process, signed business documents and record preservation.
QUALIFIED AND CERTIFIED INTERPETERS
All our interpreters have passed a written terminology and/or oral fluency assessments. They also receive training on the interpreter code of ethics, HIPAA, and what they can expect in a medical interpreter setting.
We have nationally-certified medical interpreters in our organization. National certification places the medical interpreter profession on the same level as other professions, including other allied healthcare professionals.
THE CODE OF ETHICS FOR MEDICAL INTERPRETERS
All our medical interpreters are trained in the national code of ethics standards. We follow both the International Medical Interpreter Association (IMIA) and the National Council for Interpreting in Health Care (NCIHC) principles.